The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that believes in People !
A day in your life with us:
Administer & follow-up sales.
Review customer returns.
Handle internal transaction forms.
Enable co-workers and managers to access current Documented operating procedures (checklist).
Use procedures checklists to assist with on the job training.
Assure that systems & methods provided in IKEA documentation are implemented in area(s) of responsibility. Identify ,document and monitor all operating procedures carried out in area (s) of responsibility.
Plan in line with the store Business Plan which include objectives, procedures for reaching the objectives, success criteria, profit & loss /costs , timeline, responsibility and execution assignments.
To carryout any other jobs assigned by the Service Operation.
Bachelor’s degree in Management / Administration
3-5 years’ experience in Customer Service
Fluent in English & Arabic.
Communication & interpersonal Skills.
Planning & Organizing.
Customer Focus Team Work.
Innovative & Creative Thinking.
Cost Conscious (Cost awareness)
A few more details for you
This position is full-time and is located in Kuwait.
Please send your CV in English and tell us why you would be a good fit for this role.