Salta al contenuto

A Business Analyst with a passion for technology and people!

Helsingborg, Skåne County - Esplora la località IT & Digital Solutions Full Time

Descizione del ruolo


We think you are truly passionate about enabling high-quality technology services that simplify life for IKEA people today and into the future. You identify yourself with the IKEA core values and vision for creating a better everyday life for the many people.   

If so, then that’s fantastic! We are now looking for a Senior Business Analyst in Digital Workplace for Business Process Management and Optimization (BPMO). Your focus will be Enterprise Service Management (ESM).


You are a humble team player and a strong communicator that has worked as a business analyst before or want to take your business analysis skills to the next level. We expect you to have previous relevant work experience in IT requirement gathering, analysis, modelling and implementation. 

You focus on bringing value to your customers by understanding their needs and transforming them into valuable products. When needed you take on operational activities and drive decisions. You have both a strategic and tactical mindset that will help us shape the direction of our area.

You lead by example, have a passion for innovation with a growth mindset and working experience in value led delivery.

IKEA is a large and complex organization, and we are looking for someone who enjoys networking and is truly self-motivated in navigating the organization.


You will:

Inspire and help implement delivery approaches that drive innovation with speed, while also guiding and coaching staff in associated mindset shifts and supporting techniques.

Lead and coordinate activities and initiatives across multi-disciplinary teams through creative collaboration.

Lead and conduct elicitation, analysis, modelling and presentation of requirements to support and drive a user and value centric delivery with agility.

Drive data driven decisions that bring value to our customers.

Challenge and support ongoing strategic planning and vision for the area.

Be an ambassador for how working with products can enhance our deliveries.


You will be part of and work closely with the BPMO leadership team to ensure that the right objectives get prioritized and are in line with the area's strategic movements. You will work with engineering teams and stakeholders within and outside the organization.

We are building up our business analyst competence within the area. You will work together with other business analysts to upskill and ensure we are all working towards the same goals.

If you, like us, have a lot of passion for improving the support experience for our co-workers, we look forward to you joining our diverse team!


The role is based in Älmhult, but you can work from anywhere if you can join us in Helsingborg one day per week on average. You will report to Eta Carlsson, Service Manager Business Process Management and Optimization.

For more information about the role, reach out to

If you have any questions about the recruitment process, please reach out to tech recruiter Therese Carlsson at We will be interviewing continuously and are looking forward to hearing from you!

Due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program.

Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.